Matrix Health Systems in 86 Lake St # 2

Customer Reviews about Matrix Health Systems:

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  JOB SEEKERS You will see an ad on Craigslist pop up several times throughout the year for a Data Entry Clerk (Occasionally a billing clerk) for a large mental health practice on the waterfront in Burlington. Do yourself a favor and AVOID at all costs. The billing office at Otter Creek/Matrix and this place, in general, is a litany of petty insults, vindictive behavior, and angry recriminations. They will discriminate against you, bully you, retaliate against you and you will end up in the most hostile working environment you’ve ever experienced in your life. It’s not worth your time, sanity or the little amount of $ they pay. There’s a high turnover rate for a reason. The ones who stay are the problem. You have Kathy, a marble-mouthed, 70-year-old woman who thrives on drama. She will gossip about you behind your back, create problems with management, she will lie, bully, and overall is an atrocious, unpleasant human being. She’s incompetent, a know-it-all, angry alcoholic and when she finally starts making your life miserable (and she will), don’t bother trying to stand up for yourself – it’ll be turned around on you, you’ll be blamed and made to feel responsible for trying to go through the proper channels. Her sidekick, Nikki, is another inexperienced member of the trailer trash brigade. She is lazy and nothing more than a windbag who will be on social media, snap chatting her relatives while on the company’s dime. Protip: Walmart sells other things besides animal printed shirts and leggings. It’s ok to venture out of your comfort zone. The 90’s are over. Some of the clinicians will engage in gossip with the billing office staff. Kathy has used homophobic epithets to describe one of her providers, Tom. The intake coordinator, Carolyn, is another awful human being. She’s not part of the billing staff but is always in the office stirring up trouble with Kathy. She should utilize the resources at Matrix and get help for her Cocaine habit. Why does this happen? Poor management. Karen, the billing supervisor, is inept, has no backbone, and is unqualified to manage people. She was hired by the former manager 15 years ago because she had the right last name and through an inappropriate sexual relationship with the owner, has made her way to where she is now. Her ‘leadership’ has created a culture of dysfunctional interpersonal dynamics. These dynamics play out in several ways: inequity, unaddressed conflict, harassment and a general lack of communication. This will never change. It’s a waste of your time. She needs to familiarize herself with what defamation of character means. If you quit or are fired and a new employer calls for verification of employment, she will trash talk you too. She is no better than the other two dimwits. There are better companies in the city that will respect your time, your ideas and value what you bring to the table. Seriously, save yourself a headache and keep looking.
  By K Br, January 26, 2017

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